Returns Policy
All FIFA World Cup 26™ public safety badges and related products are custom-made according to the specifications and text you select. Because each product is personalized, all sales are final, and we cannot accept returns or exchanges.
However, if a manufacturing error or defect occurs, we will exchange the item for the correct product. To report a defect, please contact us within 5 days of receiving your order and provide photos of the issue to contact@ipgbadges.com. Please note that monetary refunds are not available.
Badge orders are sent to production within 24 hours of ID verification. Once an order is in production, we cannot accept changes, modifications, or cancellations. You will receive a notification when your order moves to production.
Shipping
Orders will begin shipping in Summer 2025 via FedEx or UPS. We can only ship to physical addresses—P.O. boxes are not eligible for delivery.
For department purchase orders, shipments will be sent directly to the designated department contact. Tracking information will be provided once your order ships.